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Returns & Exchanges

We want you to love what you buy! 

To get started, please see our guidelines below. To create your free return label, you can use the return form below or email us at hello@beadandreel.com

RETURNS

FULL PRICE

If you are unhappy with your purchase for any reason you can return or exchange it within 15 days of delivery, no questions asked. We offer free US return shipping. To be eligible for a return, your purchase must be unused and in the same condition that you received it, including all original labels and tags. 

SALE ITEMS 

In order to offer you the best deals, sale item can only be exchanged (for another size or color) or returned for store credit within 15 days of delivery. Items and Collections marked FINAL SALE cannot be returned.

RESCUED COLLECTION

All items from our pre-loved Rescued Collection can be returned within 15 days of delivery. Returns will issue a store credit in the form of a gift card. To be eligible for a return, your purchase must be in the same condition that you received it, including all original labels and tags. 

EXCHANGES


If you love your purchase but it doesn't quite fit right or you want a different color, don't worry, we offer free exchange shipping! Please email us at hello@beadandreel.com and let us know which size/color you'd like to try instead. 

REFUNDS


Once your return is received and inspected, upon approval a credit will be applied to your original form of payment and you will be notified by email. It may take up to 7-10 days to appear on your statement. Sale items and Rescued items will be credited in the form of a gift card. Items and Collections marked FINAL SALE cannot be returned.

INTERNATIONAL


Sorry, we are unable to offer return shipping for international orders right now.

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